Effective Date: March 18, 2026
Last Updated: March 18, 2026
Contact Email: lbailing112025@163.com
Welcome to HeyGirl. We are committed to protecting your privacy while providing an immersive, AI-powered roleplaying and social interaction experience. This Privacy Policy explains how we collect, use, and safeguard your data.
To provide a personalized AI companion experience, we collect the following categories of information:
User-Provided Data: Your chosen nickname, avatar, and specific character personality preferences.
Interaction Content: Text-based chat logs with AI entities and image generation prompts. This data is essential for maintaining "conversation memory" and context.
Device & Technical Info: Device model, OS version, IP address, and unique device identifiers (e.g., IDFV) used for app stability and performance optimization.
Purchase Data: We track transaction IDs and subscription status via Apple’s In-App Purchase (IAP) system. We do not collect or store your credit card or financial information.
We use your information solely for the following purposes:
Core Service Delivery: To power our Large Language Models (LLM) for real-time, context-aware interactions.
Personalization: To tailor AI responses and generated imagery to your unique style and requests.
Safety & Moderation: To monitor and filter prohibited content (e.g., violence, illegal acts, or hate speech) using automated safety layers to ensure a healthy community environment.
Technical Maintenance: To identify bugs, crash reports, and improve overall app performance.
HeyGirl values a respectful and positive interaction environment:
AI Identity Disclosure: All interaction partners within this app are Artificial Intelligence entities, not real humans.
Content Filtering: We implement advanced AI-based filtering to block objectionable or harmful content.
User Empowerment (Report & Block): Users have the right to Report or Block any AI-generated content or characters that violate our community standards.
Human Review: Any reported content is reviewed by our dedicated moderation team within 24 to 48 hours to take appropriate action.
Encryption: All data is transmitted using secure HTTPS (SSL/TLS) protocols and stored in encrypted cloud servers.
Anonymization: We anonymize usage analytics to protect individual user identities.
Access Control: Strict internal policies ensure that only authorized personnel can access data for moderation or technical support.
We believe in user autonomy over personal data:
In-App Account Deletion: You can permanently delete your account and all associated chat history/data directly through the "Settings" menu within the HeyGirl app.
Data Erasure Requests: You may also request a complete data wipe by contacting us at lbailing112025@163.com. We will process such requests within 48 hours.
In accordance with App Store ratings, HeyGirl is strictly intended for users aged 17 and older. We do not knowingly collect information from minors. If we discover a user is under the age of 17, we will immediately terminate the account and purge all associated data.
We partner with industry-standard service providers for:
Cloud Hosting: (e.g., AWS/Google Cloud) for secure data storage.
Analytics & Stability: (e.g., Firebase/Sentry) to monitor app performance and crashes.
Payment Processing: All financial transactions are handled exclusively by the Apple App Store.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy within the app or on our official landing page.